All answers

Branding

Do you work with a company that does not yet have a clear brand?

Yes. A lack of clarity is often exactly the problem.

Yes. Many companies operate for years without being able to say, in one sentence, who they are. That is not shameful and it is not a reason to buy a logo pack.

If people outside or inside do not understand what you do, the problem is communication and position, not “a more modern look”. What follows may be identity, a website or simply a working language.

The branding and visual identity page starts from that situation, not from a service definition.