Terms of use

Who runs the site

https://agency.glitzandgraf.com is operated by GLITZ&GRAF AGENCY SRL, CUI 49445834, J2024001076400, Calea Moșilor 88, 030152, Sector 3, București, România.

Questions about content or site use: contact@glitzandgraf.com.

What the information means

Service descriptions and project examples are for information. They are not binding offers, guaranteed outcomes or promises that a service fits every situation.

A project is agreed through a separate proposal and/or contract covering scope, deliverables, responsibilities, price, payment, timing and usage rights. Project-specific agreements govern that collaboration.

Contact and enquiries

The form helps us understand and answer your enquiry. Sending it does not reserve a service or automatically commit either party to a project. We confirm separately whether we can take on the work.

Only send information you are entitled to share. Do not include unnecessary passwords or sensitive data. Our Privacy page explains personal data handling.

Content and intellectual property

Text, identity, graphics, photographs and implementation are protected under applicable rights. Some materials belong to GLITZ&GRAF; others are licensed or used with permission. Third-party marks and materials remain their owners’ property.

You may view the site, share links and use content as permitted by law. Republication or commercial use beyond those exceptions requires the rights holder’s permission. Showing a project in our portfolio does not transfer rights to its materials.

Fair use

• Do not attempt unauthorised access to accounts, data or infrastructure.
• Do not send spam, malicious code or requests intended to disrupt the service.
• Do not use content to mislead, impersonate others or infringe their rights.

Other sites and developing projects

Agency, Studio, Shop and the projects presented have different roles. Other domains, shops and social platforms have their own terms and policies. Purchases are governed by the relevant shop’s terms.

Projects labelled “In development”, including VoucherOps, illustrate a direction or concept. Their presentation does not mean they are available to buy or promise a launch date.

Updates, availability and responsibility

We may update content or temporarily interrupt access for maintenance. We aim to correct reported inaccuracies and technical issues, without promising uninterrupted operation.

These terms do not remove mandatory statutory rights or exclude liability that cannot lawfully be excluded. You may contact us to seek a resolution to a concern. Romanian law applies subject to mandatory rules and applicable rights.